As SeamlessDesk is no longer available, affected IT managers face the challenge of finding a helpdesk and IT asset management alternative. Recognizing the urgency of the situation, VIZOR is providing an expedited migration service for SeamlessDesk customers. This means your data, including tickets and custom fields, will be swiftly and efficiently transferred to VIZOR, ensuring minimal disruption to your support operations.

Why Consider VIZOR?
VIZOR offers an array of features that cater to the specific needs of IT departments. Its robust functionality, intuitive interface, and ability to integrate with existing systems make it an excellent choice for organizations looking to maintain, or even enhance, their help desk capabilities.

Key Features and Benefits of VIZOR

• Email Integration: Seamlessly integrate your email system with VIZOR for efficient email to ticket creation.
• Knowledge Base: Provide users with self-service options, reducing the load on your support team.
• Automated Ticket Assignment: Smartly assign tickets to the appropriate personnel based on keywords and categorization.
• Unlimited Custom fields and Workflows: Tailor VIZOR to your organization’s specific needs with unlimited custom fields and workflows.
• Dashboards and Reports: Gain valuable insights with powerful dashboards and detailed reports to monitor your help desk performance.

Tailored for IT Managers
VIZOR is built with IT managers in mind, supporting ITIL best practices and offering both hosted SaaS and on-premise options. Its flexibility and scalability ensure it can grow with your organization, adapting to your changing needs.

VIZOR provides a practical solution that not only fills the gap left by SeamlessDesk but also offers additional features and improvements to enhance your help desk operations.