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VIZOR comprises of three modules providing IT Asset Management, Software Asset Management and IT Service Management. Modules are available stand-alone or in multiples, so you only purchase exactly what you need.

VIZOR ServiceDesk

VIZOR ServiceDesk is a comprehensive helpdesk issue tracking solution for IT end user and customer support. Out-of-the-box functionality facilitates best practices for incident and change management with powerful email integration, SLA support, knowledgebase, teamworking, simple configuration, automatic ticket assignment and a self-service portal.

Best Practice Processes
VIZOR is ready to use “out-ofthe-box” with best practice ITIL incident, problem and change management processes. VIZOR ensures issues are dealt with promptly and efficiently, so optimal customer service is provided at all times. Linking IT incidents, problems and changes facilitates the simple closure of multiple incidents or problems after a change is implemented.

Email Integration & Automatic Ticket Routing
Emails can be sent and received from VIZOR, eliminating the need to rely on Outlook for your helpdesk. VIZOR analyzes incoming email issues through a powerful mailbox workflow engine. Issues can be automatically allocated to a helpdesk analyst or work team based on issue categorization or keywords in an email subject line or message body.

Self-Service Portal
VIZOR’s self-service portal enables IT end users and customers to submit issues, check on the status of existing issues and read knowledgebase articles, without using a support resource. The portal also allows end users to request services they need, with processes in place to manage the approval and deployment.

Automate employee on-boarding / off-boarding
Easily provision IT services such as Active Directory accounts for new employees, and revoke them when they leave with custom provisioning and deprovisioning actions. Automatically create tickets, change requests or automations to support the on-boarding of new employees.

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International VIZOR Resellers

Locations

North America

Entisys360
1855 Gateway Blvd, Ste 730
Concord, CA 94520
USA
Phone: (925) 688-8989
Email: marketing@entisys360.com
www.entisys360.com

LG6
2210 Lapinière Bld, suite 200
Brossard (Quebec) J4W 1M2
Canada
Phone : 514 400-0247
Email : info@lg6.ca
www.lg6.ca

QuestDesk Solutions
Tampa
Florida
USA
www.questdesksolutions.com

CloudForster
Mexico
Sales email: alma.garcia@cloudforster.com
Technical email: omar.gutierrez@cloudforster.com
www.cloudforster.com

Europe

DatalogiX
Lough Mahon House
Skehard Road, Blackrock
Cork, Ireland
Phone : +353 21 4357905
Email : info@datalogix.ie
datalogix.ie

MINX Software und Service
Bautzner Str. 101
01099 Dresden
Germany
Phone : +49 (0)351 – 30939182
Email : sales@minx-soft.de
vizor.minx-soft.de

S&T AG
Industriezeile 35, 4021 Linz
Austria
Phone : +43 732 7664-0
Email: kontakt@snt.at
www.snt.at

Silicon Connect
Estr. Paço do Lumiar 44
1600-485 Lisboa
Portugal
www.silicon-connect.com

Systemes & Telecomms
17 / 18 rue Leverrier
Z.I de Belle Aire B.P. 40031
17442 Aytré
France
Phone : +33 54 6445720
www.systel-sa.fr

Rest of World

Red Data Tech
Russia
Phone : + 7-499-3914827
ask@reddata.tech
www.reddata.tech

Ripplewave
PO Box 99640
80107
Mombasa
Kenya
Email : info@ripplewave.com
www.ripplewave.com

XOLO
Portïn Principal Embajada de Espana 1c al Este 25vs. alSur.
Calle Paseo del Club. Las Colinas, Managua, Nicaragua.
Apartado Postal LC-51
Email: info@xolo.com.ni
www.xolo.com.ni

Binaria
Av. 12 de Octubre 1753 y Cordero
Quito
Ecuador
Email: tuasesor@binaria.com.ec
www.binaria.com.ec/

Latest VIZOR News

VIZOR Lastest News

Press releases and Product updates

May 16th, 2023 – VIZOR featured in Chrome Unboxed article, Streamlining Chromebook management: How VIZOR Cloud transformed ACPA’s process

February 14th, 2023 – VIZOR will be attending the Ohio Educational Technology Conference (OETC) held February 14 through 16th 2023 at Greater Columbus Convention Center.

January 30th, 2023 – For the love of EdTech Device Management Podcast. It was our pleasure to speak with Kara and Caryn on the For the love of EdTech Podcast.

December 2nd, 2022 – VIZOR team talk about managing thousands of Chromebooks with Joe at Chrome Unboxed.

October 13th, 2022 – VIZOR at miGoogle Michigan Google Education Summit 2022. We are excited to be attending the miGoogle Summit held November 10th and 11th at Notre Dame Prep Academy in Pontiac, Michigan.

August 11th, 2022 – VIZOR is honored to partnering with the For the Love of EdTech podcast on Season 2.

July 1st, 2022 – VIZOR presenting at SPARCC 2022. We are excited to be contributing a session on 1:1 (one-to-one) Chromebook Management at the SPARCC EdTech Conference.

Juyly 1st, 2022 – VIZOR had the honour of presenting City of Wolverhampton College the EduFuturists FE College of the Year 2022 Award.

June 8th, 2022 – VIZOR is honoured to be sponsoring the FE College of the Year Award at the EduFuturists Awards 2022.

April 11th, 2022 – VIZOR is featured on the Monica Burns Easy EdTech Podcast

April 6th, 2022 – VIZOR is proud to announce we will be attending the ITIP Google Summit running May 4th and 5th in Sandusky, Ohio.

March 17th, 2022 – VIZOR is proud to announce its new certified partnership with Google for Education, giving K12 school districts the ability to more easily manage their Chromebook fleet.

March 3rd, 2022 – VIZOR featured on the Edufuturists Podcast.

February 23rd, 2022 – Monica Burns (ClassTechTips.com) article on simplifying Chromebook management for K-12 school districts with VIZOR.

February 14th, 2022 – VIZOR featured on The Chromebook Classroom Podcast. Dean Bates and Jeff Lalonde discuss how VIZOR helps school districts track and manage their Chromebook fleet.

January 5th, 2022 – General availability of VIZOR 2.5.2.318 bringing enhancements to Chromebook & IT Asset Management.

November 10th, 2021 – Chrome Unboxed feature VIZOR in ‘Next-level Chromebook management for the K-12 classroom’ article.

October 22nd, 2021 – Echo Horizon School share their experience using VIZOR to centralize their IT asset inventory, manage technology helpdesk tickets, and facilitate their 1:1 program.

September 13th, 2021 – General availability of VIZOR 2.5.2.317. Build 2.5.2.317 is minor version release with bug fixes and performance enhancements.

August 12th, 2021 – VIZOR “Berri” release of VIZOR is now available. The “Berri” release brings over 75 new features and improvements specifically designed to aid IT Asset Management in Schools and Enterprises.

January 14th, 2021 – VIZOR announces new collaboration with PowerSchool, a leading provider of K-12 education technology solutions, to help K-12 schools and school districts manage their Chromebooks and 1:1 programs.

July 14, 2020 – New Chromebook Management Software for Education -Today, VIZOR is proud to announce their sponsorship of Indiana Connected Educators LIVE 2020– a virtual conference held for the education sector from July 20 to 24 – where the IT Asset Management company will reveal their newest Chromebook edition.

March 16, 2020 – Vector Networks announces it will remain open during the pandemic of COVID-19.

March 3, 2020 – “Atateken” Release of IT Asset Management Tool, VIZOR – Vector Networks today announced over 30 new features and updates to their IT Asset Management and Service Desk solution, VIZOR, under the Atateken Release. VIZOR releases are now named after streets and landmarks in Montreal.

August 20, 2019 – New IT Asset Lifecycle Processes – VIZOR today announced new features that streamline new lifecycle processes of IT devices including Tracking Repairs, Lemon Assets, Scrap Assets, and new depreciation schemes.

August 13, 2019 – New Chromebook Features – VIZOR today announced the official launch of new features for improved Chromebook management including better integration with Google G suite, allocation of Chromebooks by containers, and better tracking of Chromebook repairs, including “lemon” assets.

August 6th, 2019 – Service Desk Features – VIZOR today announced the ITIL certified solution now includes round-robin ticket assignment, auto-close helpdesk tickets, maximum request per day, blackout dates and a wallboard mode.

July 30, 2019 – New Software License Allocation – VIZOR today announced significant improvements to their Software Asset & License Management module simplifying license allocation and reservations.

March 26, 2019 – VIZOR achieves PinkVERIFY Status – Vector Networks today announced that its IT Asset Management solution, VIZOR, received certification for Asset Management, Incident Management, and Request Fulfilment.

January 28, 2019 – Introducing The IT Club by vizor.cloud – VIZOR today announced the official launch of The IT Club, a monthly email sent to its members regarding current trends in IT and Technology.

November 03, 2018 – Now Available: VIZOR In German – Vector Networks today announced that in collaboration with reseller, MINX, the latest version of VIZOR is now available in German.

October 26, 2018 – VIZOR and Comparesoft form Referral Partnership – VIZOR developers Vector Networks has partnered with Comparesoft, a leading UK based IT Asset Management and IT Service Management software service.

August 17, 2018 – New Partnership with German Reseller, MINX – Vector Networks today announced their new partnership with software and service provider based out of Germany, MINX, as they are adding VIZOR to their product portfolio.

May 3, 2018 – VIZOR’s Flexible Licensing – VIZOR, the IT Asset Management and Service Desk platform, is introducing Flexible Licenses- short-term licenses without a yearly commitment.

August 22, 2017 – New VIZOR Website and Blog – Vector Networks is happy to announce the launch of the new VIZOR website and blog.

VIZOR Earns Recognition from FinancesOnline

FOR IMMEDIATE RELEASE

VIZOR Earns Recognition from FinancesOnline

IT Software Platform is awarded Great User Experience and recognition as a Rising Star in 2018

August 14, 2018 (Montreal, Quebec) – Vector Networks today announced that its flagship product, VIZOR, has been presented with a Rising Star Award and the Great User Experience Award by the fastest growing B2B software directory, FinancesOnline. Organizations can now view VIZOR’s entire product review on the FinancesOnline website.

The B2B software directory reviewed VIZOR’s three modules (IT Asset Management, Service Desk and Software & License Management) and then took a closer look into their primary functions (IT Asset Lifecycle Management, Service Desk Issue Management and License Recycling, consecutively), before awarding the modular solution with the Rising Star Award of 2018.

“VIZOR has exceptional out-of-the-box workflows and processes for traditional IT tasks,” a FinancesOnline expert expressed as he was talking about the solution that was only launched last year.

VIZOR also received the Great User Experience Award under the IT Asset Management Software Category after scoring a 98% user satisfaction rating from the FinancesOnline User Satisfaction Algorithm that collects and quantifies reviews and comments from various websites.

“This award is only given to SaaS products that continue to be a reliable solution for businesses’ IT operations [by previous users]” said the same FinancesOnline expert.

VIZOR’s acknowledgments come only a year after it launched in the Summer of 2017. The modular solution has received other awards including the Innovation Award presented by InfoTech and the Product Functionality Award by Capterra.

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About VIZOR: VIZOR (www.vizor.cloud) provides medium-sized organizations with powerful IT Asset Management, Software License & Asset Management, and IT Service Management capabilities. The integrated solution offers unique features like the automation of employee onboarding and easy equipment check-in/check-out. The solution can be customized to specific needs and is available on cloud and on-premises. VIZOR is a product of Vector Networks (www.vector-networks.com).

About FinancesOnline: FinancesOnline is a popular business software directory for its objective reviews and useful resources, from simple articles on what is IT asset management software to comparisons on the top software leaders on the market.

FOR MORE INFORMATION:

Contact from FinancesOnline:

Name from them

their Title

Contact info

Contact from VIZOR:

Laura Lepore

Communications & Inbound Marketing

laura.lepore@vizor.cloud

New Partnership with German Reseller, MINX

FOR IMMEDIATE RELEASE

New Partnership with German Reseller, MINX

Based out of Dresden, MINX is adding VIZOR, a Vector Networks product, to their product portfolio

August 17, 2018 (London, England) – Vector Networks today announced their new partnership with software and service provider based out of Germany, MINX, as they are adding VIZOR to their product portfolio. Customers located in Germany can now communicate with a local VIZOR reseller to answer their questions, help them with support and provide product training.

MINX reached out to Vector Networks early this year to add the IT solution to their portfolio and help cater to the German market. The reseller identified VIZOR as a way to differentiate themselves from their competition. MINX’s extensive knowledge of customer service management in the local area and insight into business process management also sets them apart.

“We act in the same time zone and speak in the same language…” said Jürgen Pitschke, Network Manager at MINX.

Vector Networks is excited to work closer with MINX as they share the same values of focusing on customers, innovation, and honesty. The partnership has already produced collateral translated into German, a German version of the VIZOR website and commencing the translation of the solution.

“The relationship with MINX represents a wonderful opportunity for Vector Networks to expand the presence of VIZOR into the Germany market. We’re excited to partner with MINX as they bring significant expertise and experience in IT service and asset management.” expressed Vector Networks’ Marketing Director, Dean Bates.

“The partnership with Vector Networks means differentiation from our competition,” Jürgen Pitschke continued as he describes expanding their product portfolio.

Information about this partnership can be found on the MINX website (www.vizor.minx-soft.de) and more information on VIZOR can be found at www.vizor.cloud. Updates on the German version of VIZOR will be announced when completed.

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About MINX Software und Service: MINX Software und Service is a software house operating Europe wide. MINX is a partner of international software vendors offering solutions in Europe. In addition to the distribution of leading solutions, consulting and service are important components of their offering. For the products of Vector Networks, MINX Software and Service has the distribution rights in the German-speaking countries and offers to consult and training services for the products. Further information about VIZOR offerings can be found at vizor.minx-soft.de

About Vector Networks: Vector Networks (www.vector-networks.com) is an IT software developer and distributor helping organizations around the world for over 25 years. With a focus on customers and innovation, Vector Networks has won awards for their new flagship product VIZOR that was only launched last year. Today, Vector Networks continue to innovate in the IT Asset Management, and Service Desk landscapes as they are dedicated to improving organizations through IT.

Press Contact for Vector Networks: Laura Lepore at marketing@vector-networks.com

Press Contact for MINX: Kathrin Schild at info@minx-soft.de

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VIZOR’s Flexible Licensing

FOR IMMEDIATE RELEASE

VIZOR’s Flexible Licensing

Introducing ITAM & Service Desk licensing that is adjustable to your needs

July 5, 2018 (Atlanta, Georgia) – VIZOR, the IT Asset Management and Service Desk platform, is introducing Flexible Licenses. Flexible Licensing will allow customers to purchase additional licenses without paying for them for a full year.

Flexible Licenses are additional licenses that can be added and removed from your original VIZOR plan. Organizations can start using VIZOR without concerns for upcoming projects, fluctuating staff and holiday seasons. In other words, organizations do not have to know the exact number of licenses they require when they purchase the ITAM & Service Desk solution. VIZOR’s Flexible Licensing is adjustable to your needs.

Consultants, contractors, MSPs as well as the education, healthcare and government sectors will benefit from VIZOR’s Flexible Pricing as they regularly experience a fluctuation in staff members, interns or projects. However, any organization with an additional short-term need for ITAM & Service Desk licenses can save costs with these licenses.

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About VIZOR: VIZOR (www.vizor.cloud) provides medium-sized organizations with powerful IT Asset Management, Software License & Asset Management, and IT Service Management capabilities. The integrated solution offers unique features like the automation of employee onboarding and easy equipment check-in/check-out. The solution can be customized to specific needs and is available on cloud and on-premises. VIZOR is a product of Vector Networks.

For more information please email ask@vizor.cloud
or visit https://www.vizor.cloud/information/flexible-licensing/